Flexibility - We grow as you grow
Let's say you own a 30-person company and you have one full-time IT person. What happens if you add 10 employees and a new branch office? Will your IT person be able to handle the extra work? If not, does it really make sense to hire another IT person, effectively doubling your IT costs? With an IT services solution from Matrix we increase our support incrementally as you grow or scale back if you are downsizing. No hiring/firing, no unemployment forms, no hassle.

Coverage - 24x7x365 Support
What happens when your 1-person IT department goes on vacation or calls in sick? Or worse, what happens when your 1-person IT department quits or gets fired? You have to scramble to fill the position and get the new person up to speed. We provide coverage 365 days a year and we make sure we have multiple consultants who are familiar with your network so you will always have the support you need.

Experience - Leave it to the professionals
We have inherited enough poorly managed networks to understand that the typical internal IT person rarely has the experience to apply BKM's (best known methods) for IT management. We have professional experience in enterprise IT departments for both Private Sector and Government. We have established procedures for virtually every aspect of IT management and we have the experience to make IT a competitive advantage for your business. Furthermore, we only hire people with a minimum of five years of experience, a four year degree and Microsoft professional certifications.

Tools - Powerful software on our dime
We have invested heavily in cutting-edge software tools for managing the networks we support. These tools allow us to manage every aspect of our clients' desktops and servers remotely. With these tools we can proactively prevent problems to improve uptime and reliability. Our software also gives us the ability to connect to your computer within seconds of getting a support phone call.

Service - A true partnership
We have organized our consulting practice around the idea that long-term relationships yield the best results for us and our clients. We routinely turn down work from companies that are just looking for a quick technology fix. A cornerstone of our approach is that we assign a primary engineer/technician to your account that, over time, develops the in-depth knowledge of your business required to make long-term, strategic recommendations. Larger consulting firms and nerd/geek squads can't compare to the level of service that we offer.

Contact us by phone at 1 (888) 941-4446 or email us at info@matrixinnovative.com to get started!